Billing Manager

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Closing Date:

11/10/2025

Type of Position:

AccountingNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Research Accounting

Summary of Job Duties:

The Billing Manager is responsible for overseeing all aspects of the billing and collections process for Sponsored programs. Key responsibilities include-

· Oversee and ensure accuracy of billing schedules.

· Manage access, user roles and updates within sponsor portals related to invoicing.

· Manage the facilitation of check deposits received outside cash management.

· Assign and organize invoicing schedules for each specialist and monitor the billing process.

· Meet weekly with Billing Specialists to discuss outstanding invoices and assist in the collections process.

· Monitor receipts for excess cash receipts that must be returned to the Sponsor.

· Track and resolve payments posted to On Account or Clearing Accounts.

· Calculate interest for advance requests.

· Review the bank statements for unapplied receipts and coordinate with Cash Management/Treasurer’s Offices for cash application to sponsor invoice.

· Review and sign off on SF-270s, 2 CFR 200.415 certification statements or other billing/cash report as required.

· Review and approve invoices and letter of credit draw downs in Workday.

· Respond to and resolve billing inquiries and disputes from sponsors, escalating issues as needed.

· Coordinate with Award Managers and Cash Management on collection of outstanding invoices over 90 days.

· Analyze billing data, identify inefficiencies, and implement strategies to improve billing accuracy and efficiency

· Collaborate with cash management, treasury and award management departments to ensure smooth and integrated billing operations.

· Monthly review and reconciliation of sponsored program awards for unbilled receivables, grants receivable, deferred revenue, on account balances, cash clearing account.

· Prepare monthly financial reports for Leadership review for Sponsored Programs i.e. accounts receivable, unbilled Letter of Credit, and collection statuses.

· Hire, train, and supervise billing staff, providing guidance and support to ensure efficient workflow and team productivity.

· Other professional duties as assigned.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• BA or BS from an accredited college or university

OR

• Five or more years of equivalent experience in accounts receivable, collections, and billing roles

• At least five to seven years in billing and cash collections

• At least one to two years in a supervisory role

Preferred Qualifications:

• Experience in research administration or related areas

• Experience with Higher Education Institutions

• Master’s degree in a related field (e.g., business, accounting, or public administration)

• Experience using financial accounting systems such as Workday (preferred)

Knowledge, Skills and Abilities:

• Strong organizational skills, attention to detail, and ability to manage deadlines

• Effective written and oral communication skills (e.g. ability to communicate with others in a clear and professional manner)

• Strong customer service and interpersonal communication skills (e.g., ability to work with personnel at all levels to gather information and communicate compliance requirements)

Additional Information:

$61,735.00Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusCrystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes