Mental Health Clinician/Crisis Case Manager

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Closing Date:

02/07/2026

Type of Position:

Behavioral HealthNo

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

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For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Recovery

Summary of Job Duties:

The crisis mental health clinician/case manager coordinates and provides crisis intervention, initial consultation, and case management services for students seeking or needing clinical services from Counseling and Psychological Services (CAPS). This position has primary responsibility for assessing students presenting in urgent distress or crisis, coordinating initial consultation disposition, and implementing necessary follow-up, including coordination within CAPS and with campus and community partners. Duties include crisis intervention services; monitoring high-risk initial consultations; case management and follow-up to ensure continuity of care; coordination with hospitals, psychiatric facilities, community providers, and campus stakeholders; assistance with psychiatric hospitalization and aftercare; participation in after-hours on-call rotations; oversight and coordination of documentation from after-hours crisis vendors; provision of individual and/or group counseling, workshops, and outreach activities; development and maintenance of referral and community provider databases; program development related to case management and crisis services; training and onboarding of trainees and new staff related to intake, hospitalization, and crisis procedures; clinical documentation; obtain and maintain licensure in the state of Arkansas in the relevant discipline; and other duties as assigned by CAPS leadership. The position has routine shift hours, infrequent overtime, or shift rotation.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. This position holds significant responsibility as a “remote essential” role. In challenging situations such as inclement weather or emergencies, when the Pat Walker Health Center or campus needs to close, CAPS clinicians will be on standby to provide services via telehealth when clinically appropriate.

The decision to continue telehealth services will depend on clinical appropriateness, client preference, and available resources. Our primary goal is to ensure continued access to quality mental healthcare during unexpected closures. To be fully prepared for such events, all staff members must take their UA-issued laptops home nightly during the work week and each weekend. This way, they can readily assist with client access and telehealth services if CAPS is unexpectedly closed during the following business day. By functioning cohesively as a team, CAPS staff will ensure that counseling services remain accessible to our UA community with each team member sharing this responsibility.

Qualifications:

Minimum Qualifications:

For Mental Health Clinician/Crisis Case Manager I (Entry rate of $62,000)

• Master’s degree from an accredited institution of higher education in social work, counselor education, clinical or counseling psychology, or a related field from an accredited institution of higher education

• Eligible to obtain LAC, LMSW, or provisional psychologist license in the state of Arkansas within 60 days of hire

For Mental Health Clinician/Crisis Case Manager II (Entry rate of $71,000)

• All of the above PLUS

• State of Arkansas license for independent practice in social work, counselor education, clinical or counseling psychology or a related field (LPC, LCSW, or fully licensed LP)

Preferred Qualifications:

• Doctoral degree from an accredited institution of higher education in social work, counselor education, clinical or counseling psychology, or a related field from an accredited institution of higher education

• At least three years of experience in the evaluation and treatment of individuals whose age and psychological development are similar to traditional and non-traditional college students

• Experience working within brief models of care, as evidenced in application materials

Knowledge, Skills, & Abilities (KSAs):

• Strong interpersonal skills

• Evidence of strong communication, including public speaking skills

• Demonstrated ability to function as part of a highly cohesive and interdisciplinary team

• Ability to work with broad populations

• Ability to maintain confidentiality

• Ability to work effectively in crisis situations

• Ability to balance administrative tasks with clinical tasks

• Commitment to multiculturalism and culturally responsive clinical practice

Additional Information:

$62,000 - $71,000 (Commensurate with education and experience)Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusKym Williams
CAPS Director
krw006@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

Crouching, Kneeling, Reaching

Benefits Eligible:

Yes