About us
We are professional, agile and our goal is to Develop brain networks that may have been altered or underdeveloped in childhood. Recover brain networks that may have been changed from injury. Advance brain networks and maximize performance..
Our work environment includes:
Integrated Brain Health, a growing neuropsychological testing and feedback firm in Fayetteville, Arkansas, has an immediate opportunity for an experienced, detail-oriented Administrative Assistant/Patient Coordinator to manage workflow and provide a broad range of support to our team. The right candidate will have exceptional communication skills, will be comfortable in a fast-paced environment, and can demonstrate excellent time management. This position requires substantial communication and client support. We are seeking an adaptive and willing team member to support our Clinical Neuropsychologists. Prior experience in a clinical setting is preferred.
This is a full-time position with generous opportunities for professional growth and engagement. IBH offers competitive compensation, clinical benefits, and healthcare options in a dynamic atmosphere.
Summary of responsibilities:
- Proactively work with patients/clients to schedule in-person and remote appointments
- Proactively work with clients to follow up, schedule, and track all in-person and remote appointments
- Manage Dr.’s patient/client schedule
- Administrative and office duties including in-bound/out-bound calls
- Coordinate and manage scheduling in a timely and efficient manner
- Manage and track patients' intake forms and all paperwork
- Project patient/client appointments
- Manage and track incoming faxes including patient referrals
- Follow daily routine of appointment auditing
- Responsible for filling canceled appointments
- Provide administrative support as needed
Requirements:
- Exceptional written and oral communication skills are a must.
- Collaborative nature
- Professional and friendly
- Excellent customer service skills
- Organization skills
- Excellent time management
- Proactive problem solver
- Advanced proficiency in MS Office suite
- Exceptional scheduling experience
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 5 years (Required)
- Computer skills: 5 years (Preferred)
Ability to Commute:
- Fayetteville, AR 72701 (Required)
Ability to Relocate:
- Fayetteville, AR 72701: Relocate before starting work (Required)
Work Location: In person
