About us

We are professional, agile and our goal is to Develop brain networks that may have been altered or underdeveloped in childhood. Recover brain networks that may have been changed from injury. Advance brain networks and maximize performance..

Our work environment includes:

Modern office setting

Integrated Brain Health, a growing neuropsychological testing and feedback firm in Fayetteville, Arkansas, has an immediate opportunity for an experienced, detail-oriented Administrative Assistant/Patient Coordinator to manage workflow and provide a broad range of support to our team. The right candidate will have exceptional communication skills, will be comfortable in a fast-paced environment, and can demonstrate excellent time management. This position requires substantial communication and client support. We are seeking an adaptive and willing team member to support our Clinical Neuropsychologists. Prior experience in a clinical setting is preferred.

This is a full-time position with generous opportunities for professional growth and engagement. IBH offers competitive compensation, clinical benefits, and healthcare options in a dynamic atmosphere.

Summary of responsibilities:

Proactively work with patients/clients to schedule in-person and remote appointments
Proactively work with clients to follow up, schedule, and track all in-person and remote appointments
Manage Dr.’s patient/client schedule
Administrative and office duties including in-bound/out-bound calls
Coordinate and manage scheduling in a timely and efficient manner
Manage and track patients' intake forms and all paperwork
Project patient/client appointments
Manage and track incoming faxes including patient referrals
Follow daily routine of appointment auditing
Responsible for filling canceled appointments
Provide administrative support as needed

Requirements:

Exceptional written and oral communication skills are a must.
Collaborative nature
Professional and friendly
Excellent customer service skills
Organization skills
Excellent time management
Proactive problem solver
Advanced proficiency in MS Office suite
Exceptional scheduling experience

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Experience:

Customer service: 5 years (Required)
Computer skills: 5 years (Preferred)

Ability to Commute:

Fayetteville, AR 72701 (Required)

Ability to Relocate:

Fayetteville, AR 72701: Relocate before starting work (Required)

Work Location: In person

Integrated Brain Health, LLC

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