Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .
Position is based at 516 Millsap Road, Suite 203, Fayetteville AR 72703.
Position requires availability Monday through Friday 8:00 am to 5:00 pm with flexibility to work additional hours as needed.
Mortgage and Commercial Lending Experience Preferred
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.
Job Title: Private Banking Specialist 2
We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
What You’ll Do at Arvest: (Other duties may be assigned.)
• Deliver consistent, exceptional customer service by displaying sincere, outgoing, and aggressive friendliness.
• Contribute to achieving branch sales goals by selling products to new and existing customers by identifying problems, needs, and opportunities.
• Answer questions concerning accounts, loans, statements, etc., including but not limited to assisting customers with deposit risk management and day-to-day banking business.
• Support private banking qualifications by completing customer financial profiles.
• Assist customers with various loan application processes.
• Coordinate loan requests and process through Arvest Bank – Mortgage Division, Centralized Loan Underwriting department or through the commercial loan processes as required for the various types of loan requests.
• Obtain the necessary documentation to support ongoing technical exceptions in the loan files.
• Close loans for commercial, mortgage, and/or consumer loans to customer’s satisfaction and perform a final overview of documents to ensure quality.
• Participate in private banking business development program to comprehensively service customers.
• Serve as backup for deposit account requests.
• Acquire and maintain insurance and annuity licenses if considered necessary by the private banking department within its market.
• Acknowledge customer complaints and follow policy and procedures for reporting purposes.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Responsibilities:
Toolbox for Success:
• High school diploma or general education degree (GED) required.
• 3 years of experience as a Loan Assistant and/or Private Banking Specialist preferred.
• 5 years of experience in banking preferred
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
• Successful completion of Fundamentals of Lending or ability to obtain within 90 days required.
• Arvest experience preferred.
• Relevant military experience is considered for veterans and transitioning service members.
Physical Demands:
The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Grade 13
Pay Range: $21.36 - $25.37 per hour
