Role: Senior Manager, Business Analysis & Insights
Location: Onsite / Bentonville, AR (relocation provided)
Salary: $130K - $150K (plus healthy bonus and stock options)
(We are not accepting talent who need employment sponsorship, of any kind, now or in the future.)
Are you passionate about data-driven strategies and enhancing digital performance? We are seeking a Senior Manager for our newly formed Business Analysis & Insights team to drive the success of our eCommerce content strategy.
Key Responsibilities:
- Conduct data analysis to inform strategic business decisions, including the creation of standardized reports and collaboration with stakeholders on actionable, data-driven strategies.
- Lead the development of performance dashboards, providing insights into site content, customer engagement, and conversion metrics. Tailor reporting to meet business objectives.
- Define and track KPIs to assess site performance, identify improvement opportunities, and implement initiatives to enhance the customer experience.
- Develop and execute strategies to meet KPI targets such as click-through rates and content-attributed revenue. Regularly present performance results to senior leadership.
- Collaborate with cross-functional teams to secure buy-in and clearly communicate content strategies through effective presentations.
- Build automated dashboards using Tableau, and train business partners on self-service data analysis tools to empower their teams.
Ideal Candidate:
- Customer-focused: You create impact through delivering engaging, relevant content that enhances the customer experience.
- Team-oriented: You value collective success and are quick to support, mentor, and coach team members.
- Strategic thinker: You align strategic direction with process implementation, earning trust across all levels.
Qualifications:
Minimum:
- Bachelor’s degree in Business or related field, or equivalent experience
- 3-5 years of experience in Business Operations, Program Management, or eCommerce
Preferred:
- Master’s degree in Business or related field
- Project Management certification
Benefits:
- Competitive Pay & Bonuses: Performance-based bonus awards and competitive salaries.
- Health Coverage: Includes medical, vision, and dental plans.
- Financial Benefits: 401(k), stock purchase options, and company-paid life insurance.
- Paid Time Off: PTO (for vacation, sick leave, holidays, etc.), parental leave, family care leave, bereavement, jury duty, and voting leave.
- Disability & Leave: Short-term and long-term disability, military leave pay, and adoption/surrogacy reimbursement.
- Education: Extended education opportunities and tuition reimbursement.
- Discounts & Perks: Employee discounts and more.
