ABOUT US:
Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.
GENERAL STATEMENT OF POSITION:
Under general direction, administers directives set forth by the Anthem Memory Care; conducts the affairs of the community in accordance with federal, state and local standards, laws and ordinances; manages and controls the functions of all departments of the community to provide quality services within budgetary boundaries
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Know and understand the vision, purpose, values and goals of Anthem Memory Care.
- Coordinates the operations and delivery of services by the departments of the community; prepares, plans and executes the policies for the services offered;
- Supervises department heads, including instructing, assigning and reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, selecting new employees and recommending/approving transfers/promotions, discipline, termination and salary increases; promotes staff development and motivation; oversees a program for orientation and training for all employees; writes performance appraisals; interprets personnel policies and practices;
- Develops new programs to enhance welfare of residents; communicates with the resident and family council; assists in resident assessment and care planning; counsels and responds to requests and/or complaints from residents and families; advises and receives information from families;
- Oversees and coordinates sales and marketing efforts; is responsible for the move-in program of the community; oversees move-ins and move-outs of residents;
- Maintains or oversees the maintenance of records such as resident status reports, community statistics, daily census, family feedback, invoices, budgets, etc.;
- Authorizes purchases of supplies and equipment; reviews and approves invoices;
- Assures that buildings and grounds are properly maintained;
- Develops the strategic plan and oversees development and implementation of various Anthem systems and functions;
- Plans for and attends various resident and staff functions;
- Assists in planning future development, expansion and renovation;
- Monitors the financial condition of the community; estimates present and future financial needs; monitors, prepares and administers financial analysis, budgets and cash management;
- Participates in area and state association meetings, committees, etc.;
- Creates and carries out plans for disaster and emergency response, elopement drills, etc.;
- Remains current on legislation and regulations that may impact community operations; directs completion of all records/reports required by licensing agencies; conducts audits for sanitation and regulatory compliance;
- Develops and maintains effective working relationships with community resources;
- May perform functions of Life Engagement Director, resident services director and environmental services director;
- Promotes and protects the rights of all residents;
- Performs other related essential duties as required.
- Facilitates and attends in-service training and meetings as required and developed with Anthem meeting schedule;
MARGINAL FUNCTIONS:
- Tracks census of various apartments;
- Reviews employee, resident and vendor files;
- Maintains and reviews minutes of various committee and staff meetings; prepares agendas;
- Photocopies and distributes relevant information to department heads.
Supervisory Responsibilities:
- Ability to assign, review, plan and coordinate the work of other employees;
- Ability to provide instruction and guidance to staff; promote staff development and motivation; and analyze problems that arise in the areas under supervision and recommend solutions;
- Ability to approve the discipline or discharge of staff, approve transfers, promotion or salary increase of employees;
- Ability to assess the work of employees and write performance appraisals;
- Ability to oversee a program for orientation and training for all employees.
MINIMUM TRAINING AND EXPERIENCE:
Bachelors degree with a major in one of the professional disciplines concerned with service to people such as social work, hospital administration, theology, business or public administration or a related field; graduate work in any of the mentioned fields desirable. At least five years experience in a field of service related to service to people and/or administration, or at least two years experience as an assistant administrator in a retirement community, home for seniors, or skilled nursing community; membership and active participation in professional and community service organization is very helpful; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.
Knowledge of:
- Administrative principles and practices with particular reference to skilled nursing, assisted living or retirement community operations and administration;
- Principles of organization and functions of long term care communities;
- Accounting information systems, fund accounting and internal control;
- Preparation of estimated annual budgets;
- Operations associated with maintenance of the community;
- Local operations, programs, problems and resources available to resolve community problems;
- Rules, regulations, laws and ordinances of various departments and pertinent regulatory agencies;
- Principles of organization, planning, management and supervision.
CERTIFICATION AND CLEARANCE REQUIREMENTS:
- Current and Valid applicable State Administrator Certificate or equivalent
- Valid Driver’s License with a clean driving record, and free of restrictions or limitations
- Requires First Aid and CPR certification;
- Criminal record clearance or criminal record exemption, as required by law
